Helpdesk Administrator

Call Traffic Management

As the first contact that many customers will have with your business, a frictionless experience is critical.

We supply, install, and configure feature-rich virtual and on-premise switchboard systems including custom hold audio/music, quick dial for departments, voicemail and mobile-rerouting. Our support team can seamlessly configure and manage office relocations, home office call forwarding, mobile traffic and any other business telecom needs.

“Your Technology in safe, expert hands”

Managed IT Services | Managed Cyber Security 

Managed Cloud Solutions | Managed Telecoms 

Contact us today by filling out the form below or calling us at 0818 592 500. Follow us on LinkedIn for the latest updates.

Dublin | Waterford | Cork

 

Click here to view our full range of Telecoms Solutions and Services.

Our dedicated telecoms sales team is ready to advise you on the best voice and broadband solution for your business. Get in touch by email at sales@radius.ie or call 0818 592 500.

Radius Call Traffic Management - Flexible Billing

Flexible Billing

Our billing is flexible and easy for you to manage. Whether you need to quickly upgrade for an upcoming event or downgrade during the off season, our support team are at your disposal to make it happen quickly!

Radius Call Traffic Management - Award Winning Customer Service

Award Winning Customer Service

Our award-winning customer service team understand the needs of your business and with ISO Information Security and Quality certification, you know you’re in safe hands!

Radius Call Traffic Management - Painless Switching

Painless Switching

Switching to Radius is easy. All we need is signed authority, our technicians take care of everything in the background. We port over legacy systems, consolidate duplicated functions, install and test new systems in parallel with existing, fully testing and certifying before switching over. This parallel installation process virtually eliminates any downtime.

Get in Touch - Call Traffic Management

Our Other Telecom Services


Cloud Phone Systems

Future proof your telephony with Radius cloud systems. We configure and deploy flexible, fixed cost systems that are easy for you to manage.

Business Broadband for SMEs
Business Broadband for SMEs Business Broadband is Radius' unique broadband service for Irish SME customers. Utilising both  FTTC and FTTP connections allowing businesses greater connectivity and ultra-low contention via our
Video Conferencing Solutions
Video Conferencing Solutions Video conferencing or teleconferencing replaces face-to-face meetings with a far more efficient and cost-effective alternative while keeping dispersed workers connected and aligned. But having a video conferencing
On-Premise Phone Systems
On-Premise Phone Systems Radius is an approved reseller of  Panasonic Business telephone systems. We offer the Panasonic PBX hybrid systems as part of our on-premise telephone solution. These systems can
IT Support Helpdesk

Our support levels include telephone assistance, remote dial-in and on-site assistance.

Phone System Integration for Microsoft Teams
Phone System Integration for Microsoft Teams Now you can achieve the best in class communications with phone functionality, video conferencing, emailing and chat - right within Microsoft Teams. Do you
Dubber Call Recording and Transcription AI
Dubber Call Recording and Transcription AI Radius brings you Dubber Call Recording & Transcription AI. This is a ground-breaking Cloud-based call recording and voice AI (artificial intelligence) platform. Compliantly record
Related Telecoms Products

With a full range of on-premise, cloud and remote telecoms hardware, we install, configure and support enterprise telecoms systems in organisations of all sizes.

Softphone for Cloud Telephony

Radius Softphone solutions provide a conventional landline number that simply routes call via the internet and onto your desktop, laptop or mobile device.

Certified Excellence


Radius maintain both ISO quality and Information Security certification. With GDPR regulations now in force, it’s critical that your IT partner handles your organisation’s sensitive data with the highest of standards.

ISO Quality and Information Security certification requires rigorous processes to be embedded at the heart of everything we do. Radius is proud to maintain this standard, awarded to only the very top tier of IT service providers.

Call our sales team now on LoCall 0818 592500.

Alternatively, please send us a message via the form below and we’ll call you back.

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