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Home Instead Optimise Communications


Home Instead - Carlow Waterford Kilkenny Wexford South East Dungarvan Clonmel & Dublin


Radius Technologies Enable Home Instead to Optimise Communications

Home Instead Waterford recently had a state-of-the-art phone system installed to cater for their two separate companies (Home Instead Senior Care and NAS Centre). This system offers real efficiencies in terms of the best use of labour resources, with wireless capability empowering staff to fulfil their multi-role requirements without being tethered to their desk.

Radius also provided Home Instead with a non-geographic number to project a presence in a particular part of the region where Home Instead does not have a permanent office. Radius also installed a remote system handset at Danette Connolly’s (Director of Care) home residence enabling Danette to oversee communications at all times.

The entire installation was delivered with zero upfront costs and was cost neutral in terms of line rental and call charges.

 

Danette Connolly Director of Care Home Instead

“With an eye on cost efficiency, Radius Technologies installed a GSM Interface, which allowed them fix the landline to mobile costs and also ensure that all incoming and outgoing call traffic was routed to an available handset in the unlikely event of broadband failure.”

“Installing Voice over IP (VoIP) Radius Technologies was able to securely deliver to Home Instead voice communications and multimedia sessions over our current IP networks. A remote extension piece gave a permanence to Home Instead, regardless of where a call was being made or received.”

“All the services are fully supported and maintained by Radius Technologies, with the added incentive of no up-front capital costs, along with the assurance of fixed monthly billing.”

 


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