Office 365

Senior IT Engineer (Level 3)


Job Title:   Senior IT Engineer, Level 3

Position:                     Senior Engineer- Level 3

Location:                    Waterford

Salary:                         Competitive package

We require a customer-focused, energetic and experienced IT Engineer for our Waterford Office. The right candidate will have 5 years of IT experience and possess a passion for problem-solving and critical thinking within a fast-paced working environment.

Duties include:

  • On-site engineering skills, Installation and support on LAN equipment
  • Hands-on troubleshooting experience resolving a wide range of technical issues relating to Office PC’s and server operating systems, Office 365 email, Printers, Network Software, Backup devices, Managed switches, Firewalls, WAPS’s, internet connections etc.
  • Diagnose and resolve Network related technical problems with clients Broadband connections and end-user networking environments
  • Experience working and troubleshooting in a Hyper-V, Group Policy & DNS
  • AV solutions – Malware, encryption software installation, and troubleshooting
  • Backup Solutions – experience particularly with Ashay, Unitrends, Backup Assist
  • Remain at the forefront of emerging technologies and industry best practice

Qualifications and Skills:

  • Third level Technical qualification preferred, or alternative,
  • Microsoft MCP Server, MCSE, CCNA, or CompTIA A+ Networking qualification
  • Min of 5 years IT support experience in a similar role
  • Excellent technical aptitude and troubleshooting skills
  • Candidates must also be proactive, self-motivated and capable of working without close supervision in a busy team-based environment.



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