Inside Sales Executive

Senior Inside Sales Executive


 

Radius Technologies is one of Ireland’s leading companies in the IT, Cloud, Telecoms, and MSP marketplace, the company is entrepreneur-led and has ambitious plans to grow both organically and through acquisitions over the coming years. We are currently expanding our Sales team and are looking for a motivated and experienced Senior Inside Sales Executive to help us drive growth.

 

Job Description – Senior Inside Sales Executive

Reporting To: Sales Director

Location: Head Office (Waterford)

Inside sales account management, dealing with client queries and quotations on a day-to-day basis. Assists the Sales Account Managers and Business Development Managers with run rate quotations. Ensures a great customer experience by talking to customers at every opportunity and meeting their requirements by understanding their needs and guiding them on those needs. This is a fundamental role in achieving excellence in our customer success journey.

 

Key Tasks and Responsibilities

As a Senior Inside Sales Executive, your duties will include:

  • Liaising with customers on a day-to-day basis and producing quotations in a timely manner
  • Producing run rate quotes for the Sales Account Managers and Business Development Managers
  • Responding efficiently to customer requests and ensuring that each enquiry is managed within acceptable timeframes
  • Tracking quotes, orders, and specific customer requests to ensure excellent customer service and customer experience
  • Processing orders efficiently and effectively and liaising with Purchasing ensuring delivery deadlines are met
  • Retain and grow existing revenues by a sustained contact programme to identify sales opportunities
  • Close sales and achieve quarterly targets as part of the inside sales team targets
  • Place high priority on delivering quality results. Go above and beyond client expectations
  • Manage process reports & feedback weekly as agreed with Management

 

Essential Requirements

  • Minimum 3 years of proven inside sales support experience
  • The ability to work independently in a fast-paced environment
  • A high-energy, motivated self-starter
  • Proficiency with Microsoft Office Suite
  • Experience working with CRM applications (e.g., Salesforce, HubSpot, or similar)
  • Outgoing personality with the ability to build rapport with clients

 

Desired Requirements

  • Experience preferably within ICT industries

 

Competencies Required

  • Customer Service – Putting the customer at the heart of all decision making ensuring quality care is always a priority
  • Communications Skills – Strong written and verbal communication skills are essential to enable the individual to effectively communicate with all stakeholders.
  • Listening Skills – Strong listening and comprehension skills are essential to quickly identify the customer’s needs and requirements and articulate instructions
  • Attention to Detail – continually checking work to ensure delivery of the highest quality
  • Planning and Organisational Skills – The individual must have the ability to effectively plan, organise and prioritise tasks to ensure deadlines are achieved

 

Apply Now!

Fill out the form below to apply for this exciting Senior Inside Sales Executive role.



 

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Radius maintain both ISO quality and Information Security certification. With GDPR regulations now in force, it’s critical that your IT partner handles your organisation’s sensitive data with the highest of standards.

ISO Quality and Information Security certification requires rigorous processes to be embedded at the heart of everything we do. Radius is proud to maintain this standard, awarded to only the very top tier of IT service providers.

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