Job Title: Senior Field Service Engineer- Level 3 – Escalation and Server Projects
We are seeking an experienced Field Engineer to join our busy technical team with the objective of maintaining a high-quality, timely and efficient on-site service for customers.
- On-site engineering skills, Installation, and support on LAN equipment
- Hands-on troubleshooting experience resolving a wide range of technical issues relating to Office PC’s and server operating systems, Office 365 email, Printers, Network Software, Backup devices, Managed switches, Firewalls, WAPS’s, internet connections etc.
- Diagnose and resolve Network related technical problems with clients Broadband connections and end-user networking environments
- Experience working and troubleshooting in a Hyper-V, Group Policy & DNS
- AV solutions – Malware, encryption software installation, and troubleshooting
- Backup Solutions – experience particularly with Ashay, Unitrends, Backup Assist
Qualifications and Skills:
- Third level Technical qualification preferred, or alternative,
- Microsoft MCP Server, MCSE, CCNA, or CompTIA A+ Networking qualification
- Min of 5 years IT support experience in a similar role
- Excellent technical aptitude and troubleshooting skills
- A strong customer-focused communicator with excellent interpersonal skills
- Candidates must also be proactive, self-motivated and capable of working without close supervision in a busy team-based environment
- Full clean driving License
Salary: A competitive package is on offer to the right candidate.
As one of the leading IT service, cloud and Telecoms providers for over 20 years, Radius Technologies is trusted by progressive SMEs and global organisations alike to deliver the exceptional service they demand. We offer industry-leading support from our offices in Dublin, Cork, and Waterford (HQ).
Our team is talented, dynamic and customer-focused, supported by an inclusive and fast-paced company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects across a multitude of industries.