IT Sales Support Person

Internal IT Sales Support Person


Radius Technologies is a leading supplier of IT, Cloud and Telecoms services nationally to a large client base from our offices in Waterford, Cork and Dublin. We are a client-centric organisation putting our customers front and centre in everything we do in a friendly working environment. The working environment is busy and dynamic with no two days the same.

We are a fast-growing company as we continue to expand both organically and by acquisition. Due to this continued expansion, a vacancy has arisen on our sales team for a sales support executive working with the inside sales team.

Duties

  • Deal with customers daily via phone and other messaging systems
  • Qualify customer sales queries and requirements daily
  • Provide quotations for customers within approved parameters
  • Process orders in a timely fashion
  • Deal with suppliers for pricing and product information
  • Assist Sales Account Managers with proposals and sales quotes
  • Maintain internal records to ensure they are kept up to date
  • Assist with client licence and services renewals

Requirements

  • Strong customer focus and friendly outgoing attitude
  • Good Working knowledge of IT systems and terminology with the capacity to learn quickly
  • Understanding of Microsoft Licencing
  • Understanding of IT products and services
  • ‘Can do’ attitude and ability to prioritise tasks to ensure that customer queries are dealt with in a timely and satisfactory manner
  • 3+ years IT sales experience in a similar environment with knowledge of CRM and quoting systems
  • Ability to liaise between team members and clients
  • Ability to take on multiple tasks and roles while retaining focus on primary role
  • Strong attention to detail

Salary and Benefits

  • Commensurate with the individual and depending on experience

If you want to join a dynamic organisation and love a challenge and feel this is for you, please apply by 31st  May 2022

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Certified Excellence


Radius maintain both ISO quality and Information Security certification. With GDPR regulations now in force, it’s critical that your IT partner handles your organisation’s sensitive data with the highest of standards.

ISO Quality and Information Security certification requires rigorous processes to be embedded at the heart of everything we do. Radius is proud to maintain this standard, awarded to only the very top tier of IT service providers.

Industry leading partnerships

Radius is a gold Microsoft partner for Datacenter and Cloud Solutions, a preferred HP and Cisco partner and a Retail Excellence Ireland gold partner. These partnerships give us unrivalled access to the best technology to support our clients’ IT and Telecoms needs.