IT Graduate

IT Graduate – MIS Administrator and Business Systems Analyst


We are currently expanding our team and are looking for a motivated IT Graduate to help us with MIS Administration and Business Systems Analysis

Radius Technologies is one of Ireland’s leading companies in the IT, Cloud, Telecoms, and MSP marketplace, the company is entrepreneur-led and has ambitious plans to grow both organically and through acquisitions over the coming years.

 

Job Description – IT Graduate

Reporting To: Service Delivery Manager

Location: Head Office (Waterford)

 

As one of the leading IT service, Cloud Computing, IT Security, and Telecoms providers for over 25 years, Radius Technologies is trusted by progressive SMEs nationally to deliver exceptional service. Radius provides client-centric support from our offices in Dublin, Cork, and Waterford.

Due to company growth and expansion, Radius Technologies are now seeking Graduate Engineers who are passionate about customer service and seeking an opportunity to gain experience and develop their careers.

To assess multiple applications and 3rd party plugins, map out process flows, and work with 3rd party providers to design and implement the chosen software tools.

 

Key Tasks and Responsibilities

As an IT Graduate – MIS Administrator and Business Systems Analyst, your duties will include:

  • Take responsibility for specific system areas as agreed with the team leadership
  • Gain an understanding of current business practices and systems, analyse processes, articulate, and document issues
  • Work with contracts and license management team to maintain existing IT systems, applications, and services
  • Sourcing and configuration of multiple 3rd party applications and SaaS platforms to communicate with the existing Radius Billing and MIS platform
  • Implement a license management system designed to manage annual and monthly recurring License revenues
  • Identify opportunities to improve systems including integrations
  • Customer focused in problem-solving business processes and technical issues
  • Develop and maintain documentation supporting processes, systems, and solutions ensuring documentation is to the highest standards
  • Take full responsibility for own work ensuring testing and verification is completed, supporting the changes thereafter
  • Any other duties that may be assigned from time to time

 

Essential Requirements

  • Degree-level qualification in IT discipline
  • Ability to work in a fast-paced environment
  • Passionate about providing excellent customer service

 

Desired Requirements

  • Experience working in ICT industry

 

Competencies Required

  • Customer Service –Putting the customer at the heart of all decision making ensuring quality care is always a priority
  • Communications Skills – Strong written and verbal communication skills
  • Attention to Detail – Continually checking work to ensure delivery of the highest quality
  • Teamwork – The ability to work as part of a team

Apply Now!

Fill out the form below to apply for this exciting IT Graduate – MIS Administrator and Business Systems Analyst role.



 

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Certified Excellence


Radius maintain both ISO quality and Information Security certification. With GDPR regulations now in force, it’s critical that your IT partner handles your organisation’s sensitive data with the highest of standards.

ISO Quality and Information Security certification requires rigorous processes to be embedded at the heart of everything we do. Radius is proud to maintain this standard, awarded to only the very top tier of IT service providers.

Industry leading partnerships

Radius is a gold Microsoft partner for Datacenter and Cloud Solutions, a preferred HP and Cisco partner and a Retail Excellence Ireland gold partner. These partnerships give us unrivalled access to the best technology to support our clients’ IT and Telecoms needs.