Telecoms Engineer


 

Position:                             Telecoms Engineer

Location:                             South East 

Salary:                                  Competitive

We are seeking an experienced Telecoms Engineer to join our busy Telecoms Division. You will be delivering Technical Support to meet the needs of Telecom Service Level agreements (SLA) with our clients.

Responsibilities of the role will include:

  • Respond to Field Service calls
  • Installation of hosted and conventional telephone systems
  • The basic configuration of routers and firewalls
  • Configuration and support of products (Panasonic, Yealink)
  • Responding to and return calls
  • Allocation of call priority status levels

Provide excellent customer service by telephone, email and on-site keeping the client updated and informed issues, likely resolution path and time scale. The successful engineer will have the following :

  • Technical Degree/diploma or equivalent
  • Telecoms experience (2+ years)
  • Have excellent customer skills
  • The ability to prioritise workloads.
  • Full driving license

Experience with cloud-based VoIP systems would be an asset. Good knowledge of networking basics, such as switches/VLANs/firewalls/routers, IP addressing, are essential.

Prior experience essential for all positions, applications must be native English speakers and resident in Ireland. Very strong customer service skills and all technical positions undergo a pre-screening technical interview.

Apply Now



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Radius maintain both ISO quality and Information Security certification. With GDPR regulations now in force, it’s critical that your IT partner handles your organisation’s sensitive data with the highest of standards.

ISO Quality and Information Security certification requires rigorous processes to be embedded at the heart of everything we do. Radius is proud to maintain this standard, awarded to only the very top tier of IT service providers.

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Radius is a gold Microsoft partner for Datacenter and Cloud Solutions, a preferred HP and Cisco partner and a Retail Excellence Ireland gold partner. These partnerships give us unrivalled access to the best technology to support our clients’ IT and Telecoms needs.