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- Call recording / reporting and que management
Call recording can benefit your business in many ways such as training, quality control, security, reducing liability and clarification issues.
Call reporting will give your business real time access to call reporting statistics such as; who is calling, the time it takes before the call is answered, missed calls/ sales opportunities, who answers the most calls and lots more…
The call queuing feature will let you decide on how big or small you want your queue to become. One of the features of this system is that you can choose the type of music/ message you want to play and how long you want to wait between playing messages. We set up this service and you are ready to go.
- Solid reliable best in Market Panasonic systems
We pride ourselves in using the best quality and reliable systems in our installations.
- Reduced bills using GSM and VoIP carriers
Radius Telecom specialises in voice delivery services, utilising the latest in telephone systems technologies and new services such as VoIP (voice over the Internet), BlueFace and GSM Gateway appliances. We work with all services providers, meaning we can help you save on your phone bills by delivering the most cost effective solution.
- Multi-site support
The worldwide trend that is virtualisation and mobility require businesses to have a reliable communication network, where employees from various locations can communicate effectively and securely to accelerate decision-making and productivity.
- National coverage for install and support
No matter where you are in the country, we have you covered. We believe in a personalised service and will assign one of our highly skilled engineers to your business. Their remit is to get to know you, your business, your system and how you want to use it.