close

Positions 2018

 

Positions 2018 – Vacant

Due to continued strong growth, Radius Technologies has the following vacancies:

IT Helpdesk Engineer / Level 1

Marketing Manager – ICT

Senior Field Service Engineer

Helpdesk Engineer Level 1

If your passion and hobbies include computer networking, new technology and learning, maybe Radius Technologies has the position you were looking for……….

Due to continued expansion of our outsourced IT managed  Helpdesk services and managed private Cloud environments, the Radius Technical team are currently looking for two new eager, able and passionate technology professionals.


Job Ref:                       DH10218W

Position:                     IT Helpdesk Engineer / Level 1

Location:                    Waterford – (Office based position)

Salary:                        Competitive package

Duties:

  • Provide excellent customer service to our client base
  • Log, track and resolve issues in line with SLA’s
  • Follow-up and update customer on the status of their issue
  • Hands on troubleshooting experience resolving a wide range of technical issues relating to office PC’s, Office 365 email, printers, network software, backup devices, internet connections etc.
  • Diagnose and resolve technical problems with clients’ Broadband connections
  • Direct unresolved issues to the next level of support personnel in line with operating level agreements
  • Ability to learn quickly on the job and present a positive and professional manner at all times
  • Remain at the forefront of emerging technologies and industry best practice

Qualifications and Skills:

  • Third level technical qualification preferred, or alternative
  • MCDST, CompTIA A+ and CompTIA N+ an advantage
  • Min of 1-year IT support experience in a similar role
  • Excellent technical aptitude and troubleshooting skills
  • Ability to handle multiple tasks concurrently
  • A strong customer-focused communicator with excellent interpersonal skills
  • Candidates must also be proactive and self-motivated and capable of working in a busy team based environment.

Package:

A competitive package, including access to paid Microsoft exams, a predefined mapped career progression development plan and the opportunity to become part of the growing Radius Technologies technical team.

Prior experience essential for all positions, applicants must be native English speaking, be resident in Ireland and have very strong customer service skills. All technical positions undergo a pre-screening technical interview.

Send up-to date CV to jobs@radius.ie or contact the Radius HR department for more information. Closing date for applications 31st March 2018.

Marketing Manager – ICT

This is a great opportunity for a highly motivated marketing professional to join the Radius management Team. This new position will involve ownership and ultimate responsibility for the Radius technologies and Telecoms brands. The position will encompass everything from content creation and online strategy to marketing plan generation and annual budget management. The successful candidate will provide strategic direction to the sales teams and will design and implement a Marketing strategy to meet the company growth requirement to meet short, medium and long-term objectives, in line with overall company expansion plans and vision statement.

Reference:                  MM10318W

Position:                     Marketing Manager (IT and Telecoms)

Location:                     Waterford Office

Salary:                         Competitive package plus Benefits

Term:                           Full Time

Reporting to:              Radius CEO

 Duties of the Marketing Manager:

  • Develop and implement a comprehensive Business Marketing Plan, short, medium and long term, including financial projections and budget forecasts
  • Build, manage and be responsible for brand awareness across all marketing platforms in line with commercial objectives
  • Have strong commercial awareness, manage ROI on all marketing investment
  • Become part of the senior management team and provide strategic direction for sales development, provide market analysis and strategic direction to assist in increasing market share
  • Have the ability to manage third party suppliers and contractors ensuring quality of services delivery and brand guidelines are adhered to

 

Qualifications and Skills:

  • Bachelors of Master’s degree in Marketing with Digital Marketing
  • Min. 5+ years’ experience in a marketing communications role, with at least 2 in senior Management and strategic direction design
  • Excellent written communication skills along with strong customer-focused and interpersonal communication skills, complete confidence presenting and representing Radius at trade show events, seminars and across all public media platforms
  • Creative with an excellent understanding of the importance of quality design in brand communication with exceptional attention to detail
  • Excellent organisational skills with the ability to prioritise, to multitask and work under pressure within tight deadlines individually and as part of a team based environment
  • Proven commercial track record of success in senior marketing roles

Package:

A competitive package in keeping with experience, qualification and potential opportunity. This is not a career development opportunity, the successful candidate will be able to hit the ground running and become a key member of the Radius senior management team.

Send up-to date CV to hr-manager@radius.ie or contact the Radius HR department for more information. Closing date for applications Friday 20th April 2018

 

Senior Field Service Engineer

Reference:                  FS20318W

Position:                     Senior Field Service Engineer

Location:                    Waterford

Salary:                        Competitive package

Senior Field Service Engineer

Due to continued expansion, Radius Technologies is seeking to recruit a Senior Field Service Engineer to join our experienced team.

Responsibilities will be to provide support on site or via remote access from Waterford office.

You will be required to deal with issues such as break-fix, support, Installations and upgrades to client’s systems.
You will take ownership of complex technical issues from escalation to resolution while building strong relationships with our clients. You must be driven to continue to develop Certification to your skills and qualifications.

Skills Required:

  • Excellent technical & diagnostic skills
  • 5+ Years’ Experience in a field service role in the SMB / Corporate space
  • Proven experience with Windows Server 2008, 2012 (2016 an advantage)
  • Proven experience in delivering and documenting complex IT projects
  • Proven experience in network and server issue diagnostics / resolution
  • Experience in Server Virtualization (Microsoft Hyper V and VM Ware)
  • MS Exchange configuration & migration skills (On premise and cloud / hybrid)
  • Strong understanding of Cloud Services / Cloud Exchange and Exchange Migrations
  • Sonicwall, Draytek, Cisco experience essential
  • Backup and DR, best practice also an advantage
  • Strong client facing and customer service skills
  • Personality profile:
  • Mature and level headed,
  • Presentably in front of clients
  • Be confident
  • Good attention to detail
  • Honest and trustworthy,
  • Cool under pressure
  • Loyal to the company
  • Strong client facing skills and inter personal skills
  • Ability to work as part of a team
  • Also the ability to work on own initiative
  • Non-confrontational
  • Creative and have the ability to come up with technology solutions on own
  • Ability to manage detailed Technical projects
  • Eager to learn new technologies and procedures not stuck in his ways
  • Ability to train and assist juniors and have Patience
  • Not too emotional

Send up-to date CV to jobs@radius.ie or contact the Radius HR department for more information. Closing date for applications 31st March 2018.

 

(This e-mail address is being protected from spambots, you need JavaScript enabled to view it)


Radius Technologies focuses on industry best practice and excellence through service delivery. If you feel you have the skills, drive and ambition to be part of a dynamic growing Technology team, please submit your detailed CV, referencing Careers and the position applied for to jobs@radius.ie.

Radius Technologies is an equal opportunities employer.

 

 

 

Call our sales team now on LoCall 1890 592500.

Alternatively, please visit our Contact page, complete the Contact Form, and we’ll call you back.