Radius Assists Agora Deliver International Technology Headquarters
Award-winning Unified Communications Company Radius Technologies are assisting Agora in the setup of a state of the art multilingual technology services center in Portlaw, Co. Waterford.
The Agora companies – a global publishing group with 60 subsidiary and affiliated companies worldwide – publish highly specialised information by way of advisory news, books, magazines letters and websites. The project is being supported by the Department of Jobs, Enterprise and Innovation through IDA Ireland.
The Portlaw-based multilingual contact center and technology hub will provide customer support via phone, electronic correspondence and click to chat to Agora’s international and US affiliates’ clients, and will also provide application support, web, and mobile application development services to the Agora group of companies.
Jerry Buckley, MD Radius Technologies
“It’s a unique project for us – assisting in the conversion of a listed 18th Century Georgian estate into an International Technology Headquarters for Agora. Delivering a Unified Communication platform throughout the listed building – while seamlessly integrating with Agora Datacenters in the US, is challenging, but exciting. The project is already well underway and due for completion mid next year.”
Radius has been supporting the Agora group of affiliates for the past 8 years, and ECC – and their new Irish based call center operation ECC – since last year.
Daryl Berver, President of Publishing Services, Agora
“We are very pleased to make this announcement today, we have had a long relationship with Waterford and this investment allows us to meet the demands of our growing business and take advantage of the high quality of talent available.”
For more on this story, click here to read the full IDA article.